Return & Refund Policy

Returns We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Initiating a Return To start a return, please contact us at [ hansikaadhyatmi@gmail.com]. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and Other Issues Please inspect your order upon reception and contact us immediately at [ hansikaadhyatmi@gmail.com ] if the item is defective, damaged, or if you receive the wrong item. We want to evaluate the issue and make it right.

• Please include your order number and photos of the damaged item (and packaging) in your email to help us speed up the resolution process.

Exceptions / Non-returnable Items Certain types of items cannot be returned, such as perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Sale items and gift cards are also strictly non-refundable. Please get in touch if you have questions or concerns about your specific item.

Refunds We will notify you once we have received and inspected your return, and let you know if the refund was approved. If approved, you will be automatically refunded on your original payment method within a few business days. Please remember it can take some time for your bank or credit card company to process and post the refund.